Muve Shortlisted for “Outstanding Client Care in Conveyancing” at the 2026 Conveyancing Awards

We are delighted to announce that Muve has been shortlisted for “Outstanding Client Care in Conveyancing” at the 2026 Conveyancing Awards. 

The biggest stress associated with buying or selling a home often comes from uncertainty. This recognition reinforces our commitment to reducing that uncertainty and delivering a transparent, responsive, and client-first conveyancing experience across England and Wales. 

How We Deliver Outstanding Client Care  

At Muve, our mission is to deliver exceptional client-first service by using legal expertise, innovative technology, and proactive communication. 

In our entry for the Outstanding Client Care in the Conveyancing category, we highlighted key achievements and measurable outcomes that demonstrate our ability to deliver clearer, faster, and more supported client experience. 

• Conveyancing at scale. In 2025, Muve achieved a 26% growth rate after handling more than 15,000 transactions, including 5,510 leasehold properties and 1,645 complex cases. This demonstrates our ability to scale operations while maintaining high-quality client care. 

• Strong completion rate. We achieved a near-80% completion rate, with a fall-through rate of 20.3%, lower than the UK average of 23%. This reflects our proactive case management and early risk identification, which keeps transactions moving forward. 

• Proactive communication and dedicated support. Every one of our customers is assigned both a conveyancer and a dedicated account manager, providing weekly updates and a 24-hour response time. This dual-support model ensures our customers feel supported and informed throughout the conveyancing process. 

• Transparent pricing. Our clients receive an itemised fixed-fee quote covering legal fees and disbursements. Our “No Move, No Legal Fee” guarantee further reduces financial stress, lowers risk, and reinforces trust in our service. 

• Technology-driven client experience. Our integrated legal technology stack, including Homey (24/7 client portal), Hoowla (case management), Orbital Witness (AI title checks), Thirdfort (ID verification), and Searchflow (searches), enables faster and more transparent transactions. This reduces administrative friction, improves legal accuracy, and provides real-time progress updates to minimise clients’ need to chase updates. 

• Flexible services. Our two services, Muve Forward (efficient, structured conveyancing) and Muve Lightspeed (our priority, innovation-led service for time‑sensitive transactions), give customers options that align with their priorities.

• High client satisfaction. Our Trustpilot rating of 4.6 out of 5, with 8,600+ five-star reviews, reflects consistently high client satisfaction, strong retention, and referral-driven growth. 

• Fast and effective issue resolution. Our structured complaint-handling process resolves most issues within 24 to 48 hours, significantly faster than standard regulatory timelines. This preserves transactions and maintains client confidence. 

• Ongoing training and compliance excellence. Our conveyancers undergo continuous professional development through structured programs to keep up to date with SDLT changes, AML regulations, CLC compliance, and evolving property laws. This directly improves client outcomes. 

About The Conveyancing Awards 

The 2026 Conveyancing Awards celebrate the contributions of firms and professionals and recognise their outstanding work, innovative solutions, and commitment to drive growth in the conveyancing sector. 

Entries are judged by an independent panel of industry leaders and experts, ensuring a fair evaluation process. Winners and finalists will be announced on 14th May 2026 at The Londoner Hotel. 

Being shortlisted reaffirms Muve’s efforts to put clients at the centre of everything we do. Our approach goes beyond completing transactions as we focus on delivering clarity, reducing stress, and supporting clients through one of life’s important milestones. 

Ready for a better conveyancing experience?  

Are you looking for a conveyancing service that prioritises speed, transparency and client care? Get in touch with Muve and receive a conveyancing quote within minutes.